Privacy Policy
Privacy Policy
Last Updated: December 14, 2024
Effective Date: December 14, 2024
9DATA9 LLC, d/b/a Sidekick360 (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes how your personal information is collected, used, disclosed, and safeguarded when you use our website, application, and related services (collectively, the “Service”).
By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, your only remedy is to discontinue use of our Service.
1. Interpretation and Definitions
1.1 Interpretation
Words with the initial letter capitalized have meanings defined in the “Definitions” section below. The same definitions apply whether they appear in singular or plural form.
1.2 Definitions
• Account: A unique account created for you to access our Service or certain parts of our Service.
• Affiliate: Any entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other voting securities.
• Application (“App”): The mobile or desktop software program provided by the Company (e.g., “Sidekick360”).
• Company (“We,” “Us,” or “Our”): 9DATA9 LLC, d/b/a Sidekick360, located at 987 W Wendy Way, Gilbert, Arizona 85233, United States.
• Country: Refers to the United States (specifically Arizona, unless otherwise indicated).
• Device: Any device capable of accessing the Service (e.g., computer, smartphone, tablet).
• Personal Data: Any information that relates to an identified or identifiable individual (“data subject”).
• Processing: Any operation or set of operations performed on Personal Data or on sets of Personal Data, whether or not by automated means (such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, and erasure).
• Service: Collectively, our website(s), Application(s), and any related online or offline services provided by the Company.
• Service Provider: Any natural or legal person who processes Personal Data on behalf of the Company, such as third-party companies or individuals employed to facilitate or analyze the use of the Service.
• Third-Party Social Media Service: Any social network or website through which a user can log in or create an account to use our Service.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., page visit durations).
• You (“User”): The individual accessing or using the Service, or the company or other legal entity on whose behalf an individual is accessing or using the Service.
2. Types of Data Collected
2.1 Personal Data
While using our Service, we may ask you to provide certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. This information may include, but is not limited to:
• Contact Information: Email address, phone number, first and last name, mailing address (state, province, ZIP/postal code, city).
• Account Information: Username, password, or other credentials used to access the Service.
• Other Details: Any information you provide when requesting a demo, filling out forms on our Service, or communicating with us directly.
We process this Personal Data where necessary:
• For the performance of a contract or to take steps at your request prior to entering into a contract (e.g., providing the Service).
• For our legitimate interests (e.g., improving the Service, preventing fraud), except where such interests are overridden by your fundamental rights and freedoms.
• To comply with a legal obligation.
• Based on your consent, where applicable.
2.2 Usage Data
Usage Data is collected automatically when using the Service. This can include information such as:
• IP Address of your Device
• Browser Type and Version
• Pages Visited and Time Spent on those pages
• Unique Device Identifiers and other diagnostic data
• Mobile-Specific Information (if you use a mobile device), such as the type of device, unique mobile device ID, mobile operating system, mobile Internet browser type, and other diagnostic data
2.3 Cookies and Similar Tracking Technologies
We may use cookies, beacons, tags, and scripts to collect and track information to improve and analyze our Service. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
Examples of Cookies we may use:
• Session Cookies: Used to operate our Service.
• Preference Cookies: Used to remember your preferences and various settings.
• Security Cookies: Used for security purposes.
3. How We Use Your Personal Data
The Company may use collected Personal Data for the following purposes:
1. To Provide and Maintain Our Service
• Monitor the usage and performance of the Service.
• Enable you to use various Service features.
2. To Manage Your Account
• Process your registration as a user.
• Provide access to certain functionalities available only to registered users.
3. For Contractual Obligations
• Facilitate purchases, subscriptions, or any other contracts you enter into with us.
• Provide customer support and fulfill customer service requests.
4. To Contact You
• Send emails, SMS, telephone calls, push notifications, or other communications about updates or important information related to the Service.
• Provide alerts and information about security or policy updates.
5. To Provide You with News and Promotions
• Share updates, offers, and other information about products, services, and events similar to those you have already purchased or inquired about, unless you opt out.
6. To Manage Your Requests
• Address any inquiries, complaints, or requests you submit through our Service or via other communication channels.
7. For Business Transfers
• Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which Personal Data held by us may be among the transferred assets.
8. For Other Purposes
• Data analysis, usage trend identification, promotional campaign effectiveness, and evaluation or improvement of our products, services, marketing, and overall user experience.
4. Disclosure of Your Personal Data
We may share your Personal Data in the following situations:
1. With Service Providers
• We share your information with trusted third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, customer service, or marketing assistance.
2. With Affiliates
• We may share information with our affiliates, including any parent companies or subsidiaries, requiring them to honor this Privacy Policy.
3. With Business Partners
• We may partner with other companies to offer you certain products or promotions. In such cases, we will disclose only the information required to fulfill those services or promotions.
4. For Business Transfers
• Your information may be transferred during negotiations of any merger, financing, acquisition, or insolvency transaction involving the Company.
5. With Other Users
• If you share personal information in public areas (e.g., public forums), such information may be viewed by all users and become publicly available.
6. With Your Consent
• We may disclose your personal information for any other purpose with your explicit consent.
5. Retention of Your Personal Data
The Company will retain your Personal Data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
• Usage Data is generally retained for a shorter period, except when needed to strengthen security, improve functionality, or comply with legal obligations.
6. Transfer of Your Personal Data
Your information, including Personal Data, may be processed and stored on servers located outside your state, province, or country, where data protection laws may differ from those in your jurisdiction. By submitting your information, you consent to this transfer.
We take steps reasonably necessary to ensure your Personal Data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or a country without adequate security controls in place.
If you are located in the European Economic Area (EEA) or the United Kingdom, we will comply with GDPR requirements providing adequate safeguards for the transfer of Personal Data outside the EEA or UK, such as entering into Standard Contractual Clauses (SCCs) or relying on other appropriate mechanisms.
7. Security of Your Personal Data
We employ commercially reasonable security measures to protect your Personal Data. However, no electronic transmission or storage method is 100% secure. While we strive to use acceptable means to protect your information, we cannot guarantee its absolute security.
8. Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect Personal Data from anyone under 13. If you believe your child has provided us with Personal Data, please contact us immediately. Upon becoming aware of such collection without parental consent, we will take reasonable steps to remove that information from our servers.
9. Your Privacy Rights
9.1 EU and EEA Residents
If you are located in the European Economic Area (EEA) or the United Kingdom, you have certain rights under the GDPR (General Data Protection Regulation) or applicable local laws. These may include:
• Right of Access: Request details of the Personal Data we hold about you.
• Right to Rectification: Correct any inaccurate or incomplete Personal Data.
• Right to Erasure (“Right to be Forgotten”): Request the deletion of your Personal Data, subject to certain legal exceptions.
• Right to Restrict Processing: Under certain conditions, request that we limit how we process your Personal Data.
• Right to Object: Object to the processing of your Personal Data for direct marketing or legitimate interest purposes.
• Right to Data Portability: Receive a copy of your Personal Data in a structured, commonly used, machine-readable format and transfer it to another data controller, where technically feasible.
• Right to Withdraw Consent: Where we rely on consent to process your Personal Data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We may request proof of your identity before responding to a request. You also have the right to lodge a complaint with a Data Protection Authority if you believe our processing of your Personal Data violates applicable law.
9.2 California Residents
If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA). Please contact us for further details.
10. Links to Other Websites
Our Service may contain links to third-party websites or services. We do not control, and are not responsible for, the content or practices of these websites. We encourage you to review each third-party site’s Privacy Policy to understand their information practices.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the “Last Updated” date above. If the changes are significant, we will notify you via email or through a prominent notice on our Service prior to the change becoming effective.
You are advised to review this Privacy Policy periodically for any changes. Your continued use of our Service after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us at:
• Email: support@sidekick360.com
• Website Contact Form: https://sidekick360.app/contact/
• Phone: 480-463-4226
• Address: 9DATA9 LLC, d/b/a Sidekick360, 987 W Wendy Way, Gilbert, Arizona 85233, United States