A Complete Winning Strategy

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PERFORMANCE

MANAGEMENT

 

  • Sales and KPIs Delivered by text throughout the day

  • Point-and-Click Service Advisor auditing tools

  • Powerful reporting on Missed Opportunities and Declined Services

  • Enterprise Roll-ups

  • Focus Reporting & Technician Productivity

  • Morning Quarterback Store and Service Advisor Reporting 

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ADVISOR TOOLS

 

  • Missed Opportunity – Features point-and-click analysis and drill down on maintenance item opportunities that were missed during the previous visit. 

  • Declined Services CRM – Groups Sub Estimates, Recommendations and Missed Opportunities in a Mini CRM to make it easy for Service Advisors to reach out to customers to communicate declined services and missed maintenance services

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  • Maintenance Hunter – Searches though vehicle history and identifies maintenance opportunities using fully customizable maintenance schedules.  CARFAX and OE MSM Schedules also available. 

  • Service Scope – Groups previous work that was performed making it easier to search through vehicle history. 

BUSINESS 

INTELLIGENCE 

  • Point-and-Click access to web reporting for Tires, Services, Parts, and Labor – Standardized and Rolled up for Benchmarking & Performance Management – Spiff Tracking – Promotion ROI – Labor Productivity – Effective Labor Rate – Tire Sellout.

  • Daily Text Reports – tracking key operations metrics available for single or multi-store view as often as shop chooses.  Additional reports sent to measure weekly performance of maintenance tools and opportunities.  

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PEER 

COACHING 

  • Weekly  Webinars –   Led by co-founder Patrick Murphy will focus on leveraging SideKick360 to find missed revenue opportunities,  improve team efficiencies and growing  business with confidence. 

  • Business Development Groups –  Shop Owners can work with current Regional BDG or we can match you up with another group.  Our Peer-Driven Turn-Key Operations Program for Business Development Groups, delivers everything shop owners need to maximize performance and manage their team every morning.  We Call this our Morning Quarterback Reporting.  

    Shops Owners can Work Together EVERY DAY –  Group Members can Opt-In to Compete and Rank Daily and Monthly Performance Against Fellow Group Members. 

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