Enterprise Analytics for
Tekmetric Multi-Location Shops

Why Shops Choose Tekmetric

Tekmetric has grown rapidly since its founding in 2017, and for good reason. It’s a clean, modern, cloud-based platform that makes day-to-day shop operations easier — estimates, invoicing, parts ordering, digital vehicle inspections, payments, and customer communications all in one system.

• Cloud-based: Access from any device, no local server required
• Modern interface: Clean design that advisors and techs learn quickly
• Digital vehicle inspections: Built-in DVI with photo and video
• Integrated payments: Text-to-pay, buy now pay later, and payment processing
• Parts ordering: PartsTech, Worldpac, and other vendor integrations
• Multi-shop dashboard: Centralized view of sales and operations across locations

For running tickets and managing the counter, Tekmetric does the job well. It’s a strong system of record.

Intelligent Service Normalization: Why It Matters

Here’s the core challenge with multi-location analytics in any shop management system: every store structures its services a little differently. Store A calls it “Full Synthetic Oil Change,” Store B calls it “Oil Service — Synthetic,” and Store C has it as a line item inside a package. The data is accurate inside each store, but it’s not directly comparable across stores.

The traditional approach to this problem is to create standardized “jobs” — predefined service templates that every location must use. That works in theory, but in practice it means every store has to change how they write tickets. It’s rigid, it’s labor-intensive to maintain, and it breaks down the moment a store adds a service that doesn’t fit a template.

This means your advisors keep writing tickets exactly the way they do today in Tekmetric. SideKick360 handles the normalization in the background — giving leadership clean, comparable data across every location without asking anyone at the counter to change a thing.

Maintenance Hunter: Finding Revenue Opportunity Across Every Tekmetric Location

Tekmetric’s DVI tool helps advisors document what they find during an inspection. SideKick360’s Maintenance Hunter goes a step further — proactively scanning every vehicle against OEM-based maintenance schedules before the advisor even looks at the car. It pulls from CARFAX, manufacturer data, and prior invoice history to build a complete service profile in under four seconds.

• Every vehicle, every day — automated OEM schedule scan at every Tekmetric location
• Proactive, not reactive — surfaces what’s due before the advisor opens the work order
• Enterprise missed-revenue view — total dollar opportunity across all stores, by advisor
• $50K+ average revenue recovered per location in the first year

For multi-unit operators, the enterprise view shows exactly where revenue is being left on the table — and which stores and advisors are capturing the most opportunity. That’s coaching data you can act on today.