The Platform
Every number that runs your shop.
One intelligent platform.
SideKick360 connects to the shop management system you already run, standardizes every store into one format, analyzes every repair order automatically, and delivers what matters to every stakeholder — every morning, without anyone logging in.
How it works
From raw shop data to daily action, in four steps
Connect
A proven ETL pipeline plugs into 10+ shop management systems — including custom and legacy platforms. Nothing to replace, nothing to migrate.
Standardize
Every store, every service category, every number is normalized into one consistent format — regardless of which system each location runs. This is the foundation everything else is built on.
Analyze
Maintenance Hunter, our intelligence engine, runs against every closed repair order: what was due, what was sold, what was completed, what was missed — on 100% of visits.
Deliver
Nightly operations reports, the 6am morning package, text alerts, and live dashboards — pushed to every owner, manager, and stakeholder automatically.
What it powers
One engine. Nine ways it runs your day.
Every application below draws on the same standardized data and the same intelligence engine — so every report agrees with every other report, across every store.
Missed Opportunity Intelligence
Not just what was declined — what was never discussed. Maintenance Hunter evaluates every visit, so you see 100% of opportunities, advisor by advisor.
Advisor Performance
Per-advisor scorecards across 30+ service categories, benchmarked store to store. Managers walk in every morning with a coaching plan, not a hunch.
Customer Intelligence
Every customer continuously segmented — Active, High Risk, Lapsed, Lost — with one-click CRM-grade exports to power retention and win-back campaigns.
Operations Reporting
Nightly reports and the 6am morning package: Today / MTD / year-over-year for every core KPI, market totals and every store — so you always know if you won or lost.
Trend Dashboards
Real-time dashboards built for operators, not accountants — weekly, monthly, yearly, and YTD views of revenue, car count, GP, labor rate, and the focuses you choose.
Data Exports
Full invoice detail — 55 columns, line-item level — one click away. Ready for any BI tool or AI model. Your data, fully portable, always.
Tire Intelligence
Brand and size mix, units, margin, and share by vendor — plus every customer’s tire age and miles driven since purchase, and whether rotation, balance, and alignment ever got attached. Built for shops that live on tires.
Two-Way Customer Texting
Advisors text the customer their vehicle’s full maintenance picture in one click. Customers tap “I’m Interested” on the services they want — even at 2am — and every reply lands back in the advisor’s inbox, ready to book.
Report Hub
Operations, Dashboard, Missed Opportunity, Tire Analysis, and AI Insights in one link — delivered automatically every day with today’s and month-to-date results, or generated on demand for any mix of stores and sent to any contact by text or email.
You don’t log in to SideKick360.
It shows up.
Most analytics tools wait for you to remember them. SideKick360 pushes the numbers to you — text reports on your phone, the morning package in every manager’s inbox, nightly results to every stakeholder. The dashboard is there when you want to dig deeper.
Built to scale
The same platform, from one bay to one hundred stores
Single store
Know your numbers every morning, catch every maintenance opportunity, and coach your advisors with facts.
Multi-store market
Compare stores side by side, benchmark advisors across locations, and see the market roll-up in one view.
Region & enterprise
Enterprise → market → store → advisor → tech drill-down, even across mixed shop management systems. See the enterprise view →
See the whole platform
running on your data
Book a free walkthrough — we’ll connect your system and show you your own numbers, not a canned demo.
Free walkthrough • No commitment • No credit card