For SideKick360 shops

Ask your shop anything

Export your invoice detail. Drop it into ChatGPT or Claude. Then start asking — in plain English, like you’d ask a manager who’d read every repair order you wrote last month.

See what to ask

Ten minutes. Free. Nothing to install.

Getting started takes about a minute

There is no setup, no account, and nothing to configure.

OneIn SideKick360, run Invoice Detail for last month and export it.

TwoOpen ChatGPT or Claude and attach the file to a message.

ThreeAsk it anything below. Then keep going.

Things worth asking

Start anywhere. The starred ones are where most owners stop and stare at the screen.

Money

Start here. It sets everything else up.

How did we do last month?

Sales, gross profit, car count, average repair order — and the mix that produced them.

What’s my effective labor rate?

Labor revenue divided by the hours you actually billed. Most owners have never seen this number, and it’s usually not what they expect.

Where did the money actually come from last month?

Which categories carried the month, and which just kept people busy.

Which jobs bring in good money but poor gross profit?

The work that feels productive and isn’t.

How much did I give away in discounts, and on how many tickets?

Usually a bigger number than anyone guesses.

My team

Written so you can hand it straight to the person.

Compare my advisors. Who sells the most per car?

Car count, average RO, gross profit and hours sold per ticket, side by side.

Which advisor sells a service far above everyone else — and what are they doing differently?

The thing you can teach on Monday. It’s almost never talent, it’s a habit.

Write me a fifteen-minute Monday meeting from this data.

Two wins by name, one thing to fix, three actions with owners on them.

Give me a one-on-one for each advisor: one strength, one thing to work on, and what it’s worth.

Coaching with a number attached instead of a gut feel.

My customers

This is the part that pays for itself the same week.

Who should we be calling this week?

Customers who haven’t been back as long as they normally go between visits — with names, phone numbers, and what each car is likely due for.

How many first-time customers did we see, and what did they spend?

Then ask what happens to them next. That answer is worth more than anything else here.

Who bought tires and never came back for a rotation?

A list you can work through in an afternoon.

Which customers used to spend more than they do now?

Quiet attrition, before it becomes a lost customer.

Now write the text I’d send them.

Short, friendly, and specific to the service that car is due for.

My prices

Where the same job quietly costs three different amounts.

Am I charging different prices for the same job?

The spread, and which tickets sit at each end of it.

Rank my parts vendors by margin.

What you buy, what it costs you, what it earns.

If I raised labor on my ten most common jobs by $10, what would that be worth a month?

And how many customers it would touch, so you can judge it.

Just talk to it

It’s a conversation, not a report. Push back on it.

That doesn’t match my system — show me the invoices behind that number.

It’ll go and check, and tell you where the difference is.

Explain that like I’ve never seen it before.

No jargon, no lecture.

What did you notice that I didn’t ask about?

Ask this last. It’s the one that surprises people.

One more thing

I’m not a developer. I ran stores, districts and regions for twenty-five years before I built any of this.

I built our Performance Hub myself — the daily numbers, the leaderboards, the coaching prompts, an assistant that answers questions about the shop all day. It exists because the data underneath it was already in the right shape.

That’s the part worth sitting with. If a shop guy can build that, think about what you could ask for once you know your data can answer.

— Patrick Murphy, SideKick360

And you don’t have to export anything

Everything above runs on a file you pull by hand, once. The Performance Hub runs it for you every morning — today’s numbers, month to date, advisor leaderboards, what needs you right now, and an assistant you can ask anything.

It’s already built on the data you’re sending us today.

Show me the Hub Get the starter file