FreedomSoft TireShop + SideKick360
The Enterprise Analytics Layer
for FreedomSoft TireShop
FreedomSoft TireShop is one of the best systems of record in the tire business. Fast at the counter, loved by advisors, built for tire shops. SideKick360 adds the enterprise analytics layer on top — with a Maintenance Hunter button built directly into FreedomSoft TireShop, just like in NAPA TRACS, ASA TireMaster, and Hoops & Gears.
Official FreedomSoft integration partner • Built-in Maintenance Hunter button • No workflow changes
Why Tire Shops Love FreedomSoft TireShop
There’s a reason FreedomSoft has one of the most loyal customer bases in the tire and auto service industry. Founded in 2001 by Jim Yelverton, TireShop was built from the ground up for tire and full-service shops — not adapted from generic auto repair software.
The user interface is fast and clean. Advisors can write tickets, pull tire quotes, scan VINs, and process payments without fighting the software. New hires learn it quickly. When three customers are standing at the counter and someone calls for a tire quote, TireShop keeps up.
- Tire vendor integrations: ATD, USAF, K&M, NTW, TireHub, and more — with Tire Retriever for instant price comparison
- Mobile-ready: Build work orders, create tire quotes car-side, and scan inventory from any device
- Multi-location shared database: Single customer and vehicle records across stores with real-time inventory
- Auto repair and quick-lube ready: MOTOR data, PartsTech integration, AutoFlow digital inspections
- Customer communications: Two-way texting, automated review requests, service reminders
For day-to-day operations at the store level, FreedomSoft TireShop is hard to beat. It does exactly what a shop management system should do — run tickets fast and keep advisors productive.
What Multi-Unit Operators Need Beyond Any Shop Management System
FreedomSoft does exactly what a shop management system should — and does it well. But no SMS was designed to be an enterprise analytics platform. That’s not a knock on FreedomSoft. It’s true of every shop management system on the market. When you’re running 5, 10, or 50 locations, the questions you need answered go beyond what any single-store system was built to provide:
- Which store has the highest average repair order this week — and why?
- Which advisors are converting inspections into additional sales across locations?
- How many vehicles left yesterday without recommended maintenance?
- What’s the tire brand mix by location, and are your margins consistent?
- How does your newest store compare to your best store on the same KPIs?
These are enterprise analytics questions. They require a platform purpose-built for cross-location performance visibility — a layer that sits on top of FreedomSoft and turns great store-level data into enterprise-level intelligence.
FreedomSoft is a world-class system of record. SideKick360 is the system of truth that sits alongside it — normalizing data across every rooftop and giving leadership the visibility they need to run the business.
How SideKick360 Turns FreedomSoft Data into Enterprise Intelligence
SideKick360 is an official FreedomSoft TireShop integration partner. It connects to your FreedomSoft installation, extracts the data your stores already capture, and transforms it into a unified enterprise operating view — without changing a single workflow at the counter.
Unified Multi-Store Dashboard
See every FreedomSoft location in one view. No more logging into each store to check performance.
Advisor Performance Benchmarking
Compare advisor metrics store-to-store: revenue per RO, inspection conversion, service mix, and customer retention.
Maintenance Hunter Integration
Automatically scan every vehicle against maintenance schedules. Surface what should have been sold but wasn’t — across all locations.
Tire Brand & Size Analytics
See tire brand mix, margin analysis, and size demand patterns across your entire group — not just one store at a time.
Maintenance Hunter: Unlocking Hidden Revenue Across Every Location
FreedomSoft TireShop already does a great job tracking declined work and prompting advisors about previously declined services at the transaction level. SideKick360’s Maintenance Hunter takes that a step further with an enterprise-wide view: how much total revenue opportunity exists across all of your stores today?
SideKick360’s Maintenance Hunter integration with FreedomSoft scans every vehicle that enters every location against OEM-based maintenance schedules. It flags what’s due, what’s overdue, and what was missed — automatically, without the advisor doing anything extra.
- Every vehicle, every day — automated scan at every FreedomSoft location
- No double-entry — SideKick360 reads directly from FreedomSoft data, no workflow changes
- Advisor-level accountability — track who’s recommending and who’s letting revenue walk
- $50K+ average revenue recovered per location in the first year
FreedomSoft handles declined work at the counter. SideKick360 adds the enterprise layer — showing leadership what every advisor at every store should be recommending today. Together, they close the loop from the front counter to the boardroom.
“SideKick360 has been a game changer for us and we haven’t utilized but a fraction of the program.”
Kent Cristy
Reeves Tire & Auto
Multi-Unit FreedomSoft Shops Running SideKick360 Today
SideKick360 works with FreedomSoft-powered tire and auto service groups across the country. Multi-unit operators like All Tire and Service and Trusted Tire and Service use SideKick360 alongside FreedomSoft to get the enterprise visibility that no shop management system provides on its own.
These operators chose FreedomSoft for the same reasons you did — it’s fast, the advisors love it, and the tire vendor integrations are best-in-class. But they also recognized that running 5, 10, or 20+ stores requires answers that a single-store SMS was never designed to provide:
- Which location has the strongest service mix — and what can the others learn from it?
- Is the new hire at Store 3 keeping pace with the veteran advisors at Store 1?
- Where is my highest missed-maintenance rate, and what’s the dollar impact?
- Are my tire margins consistent across stores, or is one location discounting?
SideKick360 answers all of these in near real-time. No spreadsheets. No waiting for month-end. First visit, full visibility.
How It Works: Connecting SideKick360 to FreedomSoft
SideKick360 connects to your FreedomSoft TireShop installation in the background. No software to install at the counter. No changes to how your advisors work. No disruption to store operations.
Start Your Free Trial
Sign up and tell us which FreedomSoft locations to connect. There’s no commitment and no credit card required.
We Connect Your Data
Our team links SideKick360 to your FreedomSoft stores. Most locations are live and receiving data within 48 hours.
See Your Enterprise View
KPIs, advisor benchmarks, Maintenance Hunter, tire analytics — all updating in near real-time across every location.
KPIs You Can Track Across FreedomSoft Locations
FreedomSoft gives you sales reports inside each store. SideKick360 gives you an enterprise KPI dashboard across all of them. Every metric is standardized so comparisons are apples-to-apples, even if your stores have different pricing structures or customer mixes.
Revenue & Profitability
- Average repair order (ARO)
- Labor & parts gross profit
- Tire margin by brand/size
- Revenue per advisor per day
Operations & Growth
- Car count by location
- New vs. returning customer mix
- Inspection-to-sale conversion
- Missed maintenance rate
All KPIs are broken down by store, advisor, and time period. Leadership can check performance from any device — no need to call the store or wait for a report.
Running FreedomSoft Alongside Other Shop Management Systems?
Some multi-unit groups acquired stores that came with different SMS platforms. You might have 8 locations on FreedomSoft and 4 on NAPA TRACS or Tekmetric. That makes enterprise reporting nearly impossible without a normalization layer.
SideKick360 connects to 9 shop management systems and normalizes the data into a single enterprise view. Your FreedomSoft stores and your non-FreedomSoft stores show up on the same dashboard, with the same KPIs, in the same format.
Standardized data across every rooftop means your benchmarks are real and your coaching conversations are based on truth — regardless of which SMS each store runs. Learn more about multi-location analytics →
Keep FreedomSoft. Add intelligence.
SideKick360 is not a replacement for FreedomSoft TireShop. Your advisors should keep using the system they know and love. SideKick360 is the analytics layer that unlocks what FreedomSoft captures and turns it into enterprise-level intelligence for ownership and leadership.
Built by a former Bridgestone/Firestone district manager with 25+ years in multi-unit tire and auto service operations. SideKick360’s reporting exceeds what Bridgestone has for its own company-owned stores.
Frequently Asked Questions
Does SideKick360 replace FreedomSoft TireShop?
No. SideKick360 works alongside FreedomSoft, not instead of it. FreedomSoft handles everything at the counter — tickets, tire quotes, payments, inventory. SideKick360 adds the enterprise analytics layer that multi-unit operators need: cross-location KPI dashboards, advisor performance benchmarking, and missed revenue tracking. Your advisors keep using FreedomSoft exactly as they do today.
How does SideKick360 connect to FreedomSoft?
SideKick360 is an official FreedomSoft integration partner. Our team handles the connection — there’s no software to install at the counter and no disruption to store operations. Most locations are connected and receiving data within 48 hours.
What is Maintenance Hunter, and how does it work with FreedomSoft?
Maintenance Hunter is SideKick360’s proprietary engine that scans every vehicle entering your FreedomSoft locations against OEM-based maintenance schedules. It flags services that are due, overdue, or were missed — without requiring any extra steps from your advisors. It reads directly from FreedomSoft data, so there’s no double-entry.
Can I compare performance across FreedomSoft and non-FreedomSoft stores?
Yes. SideKick360 connects to 9 different shop management systems including NAPA TRACS, Tekmetric, Mitchell 1, and more. If your group runs FreedomSoft at some stores and a different SMS at others, SideKick360 normalizes the data so every location appears on the same dashboard with the same KPIs.
What enterprise reporting does SideKick360 add on top of FreedomSoft?
FreedomSoft provides strong store-level reporting — sales reports, tire sales by brand and size, and commissions tracking. SideKick360 builds on that foundation with cross-location KPI dashboards, advisor performance benchmarking across stores, missed maintenance and revenue tracking via Maintenance Hunter, tire brand and margin analytics at the enterprise level, and near real-time operational visibility across your entire group.
How long does the free trial last?
The free trial is 30 days with full access to all features. No credit card required. Our team handles the FreedomSoft connection and you’ll be seeing enterprise analytics within 48 hours of signup.
Is SideKick360 built for tire shops specifically?
Yes. SideKick360 was founded by a former Bridgestone/Firestone district manager with 25+ years in multi-unit tire and auto service operations. Tire brand mix analysis, tire size demand patterns, seasonal trends, and tire-specific advisor metrics are all native to the platform. It’s not generic business intelligence adapted for automotive — it was built for this industry from day one.
Keep FreedomSoft at the Counter.
Add SideKick360 in the Office.
Start a free 30-day trial and see what your FreedomSoft data looks like with enterprise analytics on top.
No credit card • No workflow changes • Live in under 48 hours