TCS TireWorks HD + SideKick360
Enterprise Analytics for
TireWorks HD Tire Shops
TCS TireWorks HD is a trusted point-of-sale and inventory platform for tire dealers, backed by TireDataCentral and tight integrations with Quickbooks and Microsoft Dynamics GP. SideKick360 adds the enterprise analytics layer — Maintenance Hunter, advisor benchmarking, and multi-location visibility on top of your TireWorks HD data.
Connects to TireWorks HD • No workflow changes • Live in under 48 hours
Why Tire Dealers Run TCS TireWorks HD
TCS Technologies has been building software for the tire industry for over 20 years. TireWorks HD is the shop management system of choice for independent tire dealers, multi-store chains, and wholesale operators — tightly integrated with the data, vendors, and accounting tools tire dealers rely on every day.
- TireDataCentral: 105,000+ SKUs from dozens of manufacturers and 200+ sub-manufacturers — complete, accurate tire data in one search
- 21,000+ vendor partners: On-demand inventory, pricing, and tire and parts ordering across multiple locations
- TireWorks HD Advisor: Service recommendations and follow-up suggestions for household vehicles, built right into the work order workflow
- Accounting integrations: Real-time sync with Quickbooks and Microsoft Dynamics GP (Great Plains)
- Epicor eCatalog: Seamless parts and labor lookup with accurate vehicle-specific pricing
- Fast training: Counter staff can learn TireWorks HD in hours, not days
For running a tire business at the counter — from inventory to POS to vendor ordering — TireWorks HD is hard to beat. It’s a proven system of record.
What Multi-Unit TireWorks HD Operators Need Beyond the Point of Sale
TireWorks HD provides solid store-level reporting. But when you’re running a multi-location tire business, the questions you need answered go beyond what any shop management system was designed to provide:
- Which store has the strongest tire brand mix and margins this month?
- Which advisors are converting TireWorks HD Advisor recommendations into sold services, and which ones aren’t?
- How much total maintenance revenue left your stores yesterday?
- How do my locations compare on the same KPIs when each structures services slightly differently?
- Can I see all of this from my phone without logging into each TireWorks HD installation?
These are enterprise analytics questions. They need a platform that sits alongside TireWorks HD and gives ownership cross-location intelligence — without changing anything at the counter.
How SideKick360 Turns TireWorks HD Data into Enterprise Intelligence
SideKick360 connects to your TireWorks HD installations and adds the enterprise analytics layer multi-location tire dealers need. Your advisors keep using TireWorks HD exactly as they do today — leadership gets cloud-based dashboards, Maintenance Hunter, and cross-location visibility from any device.
Enterprise Multi-Store Dashboard
One cloud-based view across every TireWorks HD location. Compare stores side by side on revenue, GP, car count, and tire sales — from any device.
Maintenance Hunter
Scans every vehicle against published OEM maintenance schedules and flags what’s due, overdue, and missed — adding depth to TireWorks HD Advisor.
Advisor Benchmarking
Compare advisor metrics across every store: revenue per RO, tire conversion, maintenance capture rate, and service mix — all standardized.
Tire Brand & Size Analytics
Enterprise-level tire brand mix, margin analysis, and size demand patterns across your entire group. Track seasonal trends and vendor performance.
Maintenance Hunter: Adding Depth to TireWorks HD Advisor
TireWorks HD Advisor already suggests services and recommends follow-up appointments from household vehicle history. SideKick360’s Maintenance Hunter builds on that foundation with a complete OEM-based maintenance profile for every vehicle — scanning against published manufacturer schedules, CARFAX history, and prior invoices in under four seconds.
- Every vehicle, every day — automated OEM schedule scan at every TireWorks HD location
- Enterprise missed-revenue view — total dollar opportunity across all stores, by advisor
- Advisor-level accountability — track performed vs. missed maintenance at every store
- $50K+ average revenue recovered per location in the first year
For multi-unit operators, the enterprise view shows exactly where revenue opportunity exists — and which stores and advisors are capturing it.
How to Connect SideKick360 to TireWorks HD
SideKick360 connects via the SideKick Connector installed on your TireWorks HD server. Our team handles the setup. No software changes at the counter, no disruption to your advisors.
Start Your Free Trial
Sign up and tell us which TireWorks HD locations to connect. No credit card required.
We Install the Connector
Our team installs the SideKick Connector on each TireWorks HD server. Setup takes about 30 minutes per location.
Enterprise Analytics Go Live
KPIs, Maintenance Hunter, tire analytics, and advisor benchmarks are ready within the hour. Access from any device.
Running TireWorks HD Alongside Other Shop Management Systems?
Multi-unit tire groups that grow through acquisition often end up with stores on different platforms. You might have 8 locations on TireWorks HD and 4 on NAPA TRACS or TireMaster. SideKick360 connects to 9 shop management systems and normalizes the data into a single enterprise view.
Your TireWorks HD stores and your non-TireWorks HD stores show up on the same dashboard, with the same KPIs, in the same format. Learn more about multi-location analytics across all SMS platforms →
Built by a tire industry veteran
SideKick360 was founded by Patrick Murphy, a former Bridgestone/Firestone district manager with 25+ years in multi-unit tire and auto service operations. Tire brand analytics, tire size demand patterns, seasonal inventory trends, and tire-specific advisor metrics are all native to the platform — because they were built by someone who managed tire stores for a living.
SideKick360’s reporting exceeds what Bridgestone has for its own company-owned stores.
Frequently Asked Questions
Does SideKick360 replace TireWorks HD?
No. SideKick360 works alongside TCS TireWorks HD, not instead of it. Your advisors keep using TireWorks HD for POS, tire ordering, inventory, and accounting integrations. SideKick360 adds the enterprise analytics layer: cross-location dashboards, Maintenance Hunter, advisor benchmarking, and tire analytics.
How does SideKick360 connect to TireWorks HD?
SideKick360 connects via the SideKick Connector installed on your TireWorks HD server. Our team handles the installation — setup takes about 30 minutes per location and most shops are live within 48 hours. No changes to your TireWorks HD workflow.
How does SideKick360 work with TireWorks HD Advisor?
TireWorks HD Advisor already suggests services and recommends follow-up appointments within the work order workflow. Maintenance Hunter complements this by adding a complete OEM-based maintenance profile for every vehicle, flagging services that are due, overdue, or missed — and quantifying missed revenue at the advisor and store level across your entire group.
Can I include non-TireWorks HD stores in the same dashboard?
Yes. SideKick360 connects to 9 different shop management systems including NAPA TRACS, Tekmetric, Mitchell 1, FreedomSoft, TireMaster, and more. If your group runs TireWorks HD at some locations and a different SMS at others, SideKick360 normalizes the data so every store appears on the same dashboard with the same KPIs.
What tire-specific analytics does SideKick360 provide?
SideKick360 provides enterprise-level tire brand mix analysis, tire size demand patterns by location, margin analysis by brand and size, seasonal trend tracking, and vendor performance comparison — all broken down by store, advisor, and time period across your entire group.
Does SideKick360 modify my TireWorks HD data?
No. SideKick360 is read-only. It analyzes repair orders, customer records, vehicle history, and service data to surface insights. It never modifies or writes to your TireWorks HD data.
How long does the free trial last?
The free trial is 30 days with full access to all features. No credit card required to start. Our team handles the TireWorks HD connection and most shops are live within 48 hours.
Keep TireWorks HD at the Counter.
Add Enterprise Analytics on Top.
Start a free 30-day trial and see what enterprise analytics looks like on top of your TireWorks HD tire shops.
No credit card • No workflow changes • Live in under 48 hours