NAPA TRACS + SideKick360
Multi-Location Analytics for
NAPA TRACS Shops
NAPA TRACS is the most widely used shop management system in the country — trusted by over 10,000 shops. SideKick360 is already built into every NAPA TRACS installation, giving multi-unit operators enterprise-level analytics, Maintenance Hunter, and cross-location visibility without changing a thing at the counter.
Built into every NAPA TRACS install • Self-install in 15 minutes • Featured on napatracs.com
The Deepest Integration in the Industry
SideKick360 isn’t just compatible with NAPA TRACS — it’s built in. Every NAPA TRACS installation already has a Maintenance Hunter button inside the system. Click it, download the SideKick Connector, and you’re live in about 15 minutes. No IT help. No scheduling a setup call. No waiting 48 hours for someone to connect your data.
This is our strongest and fastest integration. NAPA TRACS shops can self-install and start seeing insights the same day. That’s why more multi-unit NAPA TRACS groups run SideKick360 than any other analytics platform.
Already featured on napatracs.com — SideKick360 has a dedicated extension page on the official NAPA TRACS website as a recognized integration partner for performance management, advisor tools, and business intelligence.
Why NAPA TRACS Is the Industry Standard
There’s a reason NAPA TRACS powers over 10,000 auto repair shops across the country. It’s comprehensive, reliable, and backed by the NAPA Auto Care network — giving independent shops the buying power, brand recognition, and support infrastructure that comes with the NAPA name.
- Fast and accurate estimating: Quick estimates and invoices with accurate pricing across multiple parts vendors
- Industry catalogs: Multi-vendor parts ordering from NAPA, Advance, AutoZone, O’Reilly, and more via ProLink and PartsTech
- Profitability management: Shop-level analytics with real-time business insights
- Inventory management: Industry-leading tools to maximize your parts investment
- NAPA Auto Care integration: Connected to the largest network of independent auto repair shops in the country
- Tire features: Tire ordering, fitment data, and tire-specific workflows built in
For single-store operations, NAPA TRACS gives you everything you need to write tickets, manage inventory, order parts, and keep the counter moving. It’s the system of record that shops trust.
What Multi-Unit NAPA TRACS Operators Need Beyond the Point of Sale
NAPA TRACS is excellent at running a single store. But when you’re managing 5, 15, or 50 locations, the questions you need answered go beyond what any shop management system was designed to provide. This isn’t a limitation of NAPA TRACS — it’s the reality of enterprise operations:
- How do I see all my stores in one view without logging into each location?
- Which advisors are recommending maintenance and which ones are letting revenue walk?
- What’s my average repair order at Store 3 compared to Store 7 — this week?
- How much total revenue opportunity left my shops yesterday?
- Are my NAPA Auto Care locations performing consistently, or is there variance I can’t see?
These are enterprise analytics questions. They need a platform that sits alongside NAPA TRACS and gives leadership the cross-location intelligence they need — without asking advisors to change anything at the counter.
How SideKick360 Turns NAPA TRACS Data into Enterprise Intelligence
SideKick360 reads the data NAPA TRACS already captures — repair orders, customer records, vehicle history, service data — and transforms it into a unified enterprise operating view. We never modify or write to your NAPA TRACS data. Your team keeps working exactly as they do today.
Enterprise Multi-Store Dashboard
One view across every NAPA TRACS location. Compare stores side by side, rank by revenue, GP, customer retention, and more.
Advisor Performance Benchmarking
See which advisors are driving revenue and which need coaching — across every store, with standardized metrics.
Maintenance Hunter
Built right into NAPA TRACS. Scans every vehicle against OEM maintenance schedules and flags what’s due, overdue, or missed.
Daily Text Reports
Sales, KPIs, and opportunities delivered by text throughout the day. Single store or multi-store view with daily, weekly, monthly, and yearly comparisons.
What SideKick360 Customers Are Saying
SideKick360 is an official NAPA TRACS integration partner, featured on the NAPA TRACS extension page — with the Maintenance Hunter button built directly into every NAPA TRACS installation, just like in ASA TireMaster, FreedomSoft TireShop, and Hoops & Gears. The SideKick360 experience is consistent across every supported SMS.
“SideKick360 has been a game changer for us and we haven’t utilized but a fraction of the program.”
Kent Cristy
Reeves Tire & Auto
“SideKick360 rolls up my stores, saving me hours of manual reporting!”
James Baxter
Neighborhood Tire Pros & Auto Service
“SideKick360 gives advisors tools they need to drive maintenance for our shop.”
Charlie Stevenson
Tucker Tire
These testimonials appear on the official NAPA TRACS SideKick360 extension page. NAPA TRACS groups across the country have added SideKick360 for the cross-location visibility, Maintenance Hunter, and advisor benchmarking that a dedicated analytics layer provides on top of their NAPA TRACS data.
Self-Install in 15 Minutes — No IT Required
Unlike other integrations that require our team to connect your data, NAPA TRACS shops can self-install SideKick360 directly from inside their existing system. It’s the fastest path from signup to enterprise analytics in the industry.
Click Maintenance Hunter
Open NAPA TRACS on your server and click the Maintenance Hunter button. It’s already there in every installation.
Install SideKick Connector
Answer a few setup questions and download the connector. The whole process takes about 15 minutes — no IT help needed.
Insights Within the Hour
Maintenance Hunter is active immediately. Your first KPIs, advisor metrics, and revenue insights are delivered within the hour.
Maintenance Hunter: Built into NAPA TRACS, Powered by SideKick360
Maintenance Hunter lives inside the NAPA TRACS interface. For every vehicle that comes through your shop, it builds a complete service profile in under four seconds — pulling from CARFAX, OEM maintenance schedules, and prior invoice history. It shows advisors what’s due, what’s overdue, and what was previously recommended but not performed.
- Every vehicle, every day — automatic maintenance schedule scan at every NAPA TRACS location
- Under 4 seconds per vehicle — CARFAX + OEM schedules + prior invoices, all in one view
- Advisor-level accountability — track performed vs. missed maintenance across every advisor at every store
- $50K+ average revenue recovered per location in the first year
For multi-unit operators, the enterprise view shows total missed revenue across all locations, broken down by store and advisor. Leadership can see exactly where the opportunity is — and coach accordingly.
Real-Time KPI Tracking & Daily Text Reports
NAPA TRACS gives you profitability management inside each store. SideKick360 builds on that with enterprise-wide KPI dashboards and automated daily text reports that keep leadership connected to the business without logging into anything.
Dashboard KPIs
- Average repair order (ARO)
- Labor & parts gross profit
- Car count by location
- New vs. returning customers
- Advisor revenue per RO
Daily Text Reports
- Sales & KPIs by text throughout the day
- Single store or multi-store view
- Daily, weekly, monthly comparisons
- Missed maintenance alerts
- Advisor performance summaries
Owners and district managers get the numbers they need on their phone — before the first customer walks in and after the last one leaves. No spreadsheets. No waiting for month-end.
Running NAPA TRACS Alongside Other Shop Management Systems?
Multi-unit groups that grow through acquisition often inherit stores running different SMS platforms. You might have 10 locations on NAPA TRACS and 3 on Tekmetric or Mitchell 1. SideKick360 connects to all of them and normalizes the data into a single enterprise view.
Your NAPA TRACS stores and your non-NAPA TRACS stores show up on the same dashboard, with the same KPIs, in the same format. Standardized data across every rooftop means your benchmarks are real and your coaching conversations are based on truth.
Learn more about multi-location analytics across all SMS platforms →
Built by an operator who ran multi-unit shops on NAPA TRACS
SideKick360 was founded by Patrick Murphy, a former Bridgestone/Firestone district manager with 25+ years in multi-unit auto service operations. NAPA TRACS is our strongest integration because we built SideKick360 to solve the exact problems multi-unit NAPA TRACS operators face every day.
SideKick360’s reporting exceeds what Bridgestone has for its own company-owned stores. Every feature exists because an operator needed it.
Frequently Asked Questions
Is SideKick360 already built into NAPA TRACS?
Yes. Every NAPA TRACS installation includes a Maintenance Hunter button that connects to SideKick360. You don’t need to install separate software or schedule a setup call. Just click the button, download the SideKick Connector, and you’re live in about 15 minutes.
Does SideKick360 replace NAPA TRACS?
No. SideKick360 works alongside NAPA TRACS, not instead of it. Your advisors keep using NAPA TRACS for everything they do today — estimates, invoices, parts ordering, payments. SideKick360 adds the enterprise analytics layer that multi-unit operators need: cross-location dashboards, advisor benchmarking, Maintenance Hunter, and daily text reports.
How is SideKick360 different from NAPA TRACS Enterprise?
NAPA TRACS Enterprise connects your stores for shared data access. SideKick360 builds on top of that with advanced analytics: Maintenance Hunter for missed revenue recovery, advisor performance benchmarking across locations, automated daily text reports, tire brand and margin analysis, and a true enterprise KPI dashboard. They work together — NAPA TRACS Enterprise for connectivity, SideKick360 for intelligence.
Can I use SideKick360 if some stores don’t run NAPA TRACS?
Yes. SideKick360 connects to 9 different shop management systems including Tekmetric, Mitchell 1, FreedomSoft TireShop, ROWriter, TireMaster, and more. If your group has a mix of NAPA TRACS and other systems, SideKick360 normalizes the data so every location appears on the same dashboard with the same KPIs.
What does Maintenance Hunter do inside NAPA TRACS?
Maintenance Hunter scans every vehicle against OEM-based maintenance schedules, CARFAX history, and prior invoices in under 4 seconds. It shows advisors what services are due, overdue, or were previously recommended but not performed. For multi-unit operators, the enterprise view shows total missed revenue across all locations by store and advisor.
Does SideKick360 modify my NAPA TRACS data?
No. SideKick360 is read-only. It analyzes repair orders, customer records, vehicle history, and service data to surface insights, but it never modifies or writes to your NAPA TRACS data. Your system of record stays untouched.
How much does SideKick360 cost for NAPA TRACS shops?
SideKick360 offers a 30-day free trial with full access to every feature. No credit card required to start. After the trial, pricing is based on the number of locations. Most shop owners see enough value in the first week to know it’s worth it.
The Maintenance Hunter Button Is Already in Your NAPA TRACS.
Start a free 30-day trial and be live in 15 minutes. See what your NAPA TRACS data looks like with enterprise analytics on top.
No credit card • Self-install in 15 minutes • Built into every NAPA TRACS install